FAQs

1. HOW DOES THE SUREWINDER IMPROVE SAFETY?

The wrench engages in two winding cone holes during winding.  Spring forces are supported completely by the wrench handle against the door.   Accidental release of spring energy is not possible while wrench is attached to the winding cone. The wrench cannot be detached from winding cone while any spring torque load is present.  The Surewinder / Brutewinder removes dangers associated with using winding bars including lacerated hands, projectile injury, ladder falls and rotator cuff injuries.  This can lower worker compensation claims and lost work time.  Prevention of just 2 days of lost work due to a muscle strain pays for the wrench.  

The Surewinder minimizes fatigue during the course of a normal day.  When workers are fatigued they suffer from decreased alertness which can have several safety-related consequences, including slowed reaction time, reduced vigilance, reduced decision-making ability, poor judgment, distraction during complex tasks (e.g., winding springs) and loss of awareness in critical situations.  Most mistakes and injuries occur after fatigue has set in.  Doing  your work with a fresher mind and body aids in keeping your techs safe and healthy.

 

2. IS THERE A WARRANTY?

The first generation Surewinder and Brutewinder have been in service with no problems for 10 years.  Sure Winder LLC warrants that this product will be free from defects in material and workmanship existing at the time of manufacture for a period of one year from the initial date of purchase from Sure Winder LLC only.  If a defect is discovered during the warranty period, we will, at our sole option, repair or replace your product at no cost to you.              

 

3. RETURN POLICY

Please use the contact form for communicating your reason for your return.

 

4. MAINTENANCE

Lubricate at least weekly using Lucas Extreme Pressure Synthentic Grease.  “Oil” holes are marked on the wrench on one side for grease application.  Lubricate every several days under heavy usage.  Also lubricate the steel worm gear and the bronze worm wheel teeth using Lucas Extreme Pressure Synthetic Grease.  Failure to lubricate the wrench at least weekly will void the warranty. Lucas Extreme Pressure Grease is available for sale on this website.

 

5. HOW DO I DO 1/4 OR 1/2 TURNS (E.G., 7 1/4 TURNS )?

The easiest way is to simply turn the unwound spring by hand the quarter (1/4) or half (1/2) turn, then insert the drive lug of the Surewinder into the winding cone, then insert the worm wheel notch, and wind 7 turns with your drill.  Upon completion, you have achieved the 7 1/4 or  7 1/2 turns on the spring.  

 

6. NEED ANOTHER QUESTION ANSWERED?

Contact us at 503-482-8342 or email us at info@surewinder.com